Water Damage
Water Damage in Oklahoma City: The First 24 Hours
The first 24 hours after water damage decide whether your Oklahoma City home dries clean or grows mold. Follow these emergency steps in order.
Read article →Burst pipe at midnight? Mold behind the drywall? Smoke damage after a kitchen fire? Trustworthy Restoration dispatches Oklahoma City crews trained to IICRC standards across the OK metro within 60 minutes — with direct insurance billing and a single point of contact through your entire claim.
Trustworthy Restoration is a locally owned, 24/7 emergency restoration company headquartered in Oklahoma City. We handle water damage, water mitigation, mold remediation, fire mitigation, sewage cleanup, and storm damage across the OKC metro, Tulsa metro, Lawton, and Shawnee. Call (405) 669-4484 any hour, any day.
Six specialized services — one phone call. We dispatch the right crew within 60 minutes, document everything for your insurer, and stay with the job through final reconstruction.
Burst pipes, leaks, and floods restored. Extraction, structural drying, dehumidification, and antimicrobial treatment for homes and businesses across Oklahoma.
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Stop the damage before it spreads. Source control, extraction, and aggressive drying inside the 72-hour mold window — before secondary damage sets in.
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Safe, contained mold removal. Containment, HEPA filtration, and IICRC S520 removal for homes and small commercial properties across Oklahoma.
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Same-day fire stabilization. Board-up, soot containment, suppression-water extraction, and content protection in the first 24–72 hours after a fire.
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Black-water cleanup, done safely. Category 3 black-water cleanup with full PPE, EPA-registered disinfection, and OSHA-compliant containment.
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Tornado, hail, and wind damage restored. Emergency board-up, roof tarp, water-intrusion drying, debris removal, and full storm-claim coordination with your carrier.
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We're not a national franchise running a call center out of another state. Trustworthy Restoration is owned by Oklahomans, dispatched from Oklahoma City, and built around what insurance adjusters actually need to approve a claim quickly.
“Restoration is a high-stress industry on a high-stress day. We answer the phone, send a truck, and document it the way your adjuster needs it.”
— Reed Mitchell, owner — Trustworthy Restoration
Numbers that matter when minutes count.
Our home base is Oklahoma City. From there we cover the OKC metro, Tulsa metro, and outlying communities across central Oklahoma.
Most Oklahoma homeowners' insurance policies require you to take reasonable steps to mitigate further damage. That's why we start mitigation immediately while you're still on the phone with your carrier — extracting standing water, tarping a roof, boarding up a window, getting drying equipment running. Carriers typically reimburse the cost of immediate mitigation, and most policies pre-approve a reasonable amount before an adjuster ever sees the loss.
Documentation matters more than the size of the loss. We capture moisture readings, thermal images, and photographic evidence of every affected area, log them daily, and provide them with the Xactimate estimate that your adjuster expects. When the contractor's documentation aligns with the adjuster's scope, supplements get approved faster and final payment lands sooner.
We bill insurance directly to all major carriers — Allstate, State Farm, USAA, Liberty Mutual, Farmers, Travelers, Progressive, Nationwide, American Family. Out-of-pocket on a covered loss is typically just your deductible. If your event isn't covered, we'll tell you up front and discuss self-pay options before any work begins.
External resources: IICRC S500 (Water Damage Restoration) · IICRC Standards Overview · EPA — Flood Cleanup & Indoor Air Quality.
Practical, Oklahoma-specific guides written by our crew leads — what to do, what to avoid, and what your insurance actually covers.
The first 24 hours after water damage decide whether your Oklahoma City home dries clean or grows mold. Follow these emergency steps in order.
Read article →
Mold remediation in Oklahoma City can run $2,200-$6,800. See what drives cost, what insurance may cover, and when cleanup should start fast.
Read article →
Fire damage in Edmond doesn't stop when the firefighters leave. Soot, water, and smoke keep doing damage. Here's the order operations should happen in.
Read article →Our trucks are dispatched within 60 minutes of your call, 24 hours a day, 7 days a week. For emergencies inside the OKC metro we typically arrive in 30–45 minutes.
Most homeowner's policies cover sudden, accidental water damage — burst pipes, supply line failures, appliance leaks. They generally do not cover gradual leaks or flood-zone flooding (which requires separate flood insurance). We bill insurance directly for covered losses and document everything for your claim.
Yes. We operate to IICRC standards — including S500 for water damage and S520 for mold remediation — which are the industry consensus references your insurance adjuster expects. See the IICRC Standards Overview at iicrc.org for details on each standard.
Most residential water losses dry to industry-standard moisture levels within 3 to 5 days when caught early. Larger losses or saturated structural materials can take 7+ days. We monitor moisture daily and adjust equipment until dryness targets are met.
Yes. We follow IICRC S520 protocols — full containment, HEPA filtration, controlled removal of affected materials, and HEPA cleaning. We also coordinate optional third-party post-remediation verification testing if your insurer or you require it.
Sewage backups are Category 3 (black water) losses and must be handled with full PPE. We extract the contaminated water, remove all porous materials it touched (carpet, pad, drywall below the water line), apply EPA-registered hospital-grade disinfectants to hard surfaces, and dry the structure. DIY cleanup of sewage is dangerous and we strongly recommend against it.
Yes — and you should. Mitigation work (extraction, drying, board-up) is time-sensitive. Most policies require you to start mitigation immediately to prevent further damage. We document everything photographically and with moisture readings for the adjuster.
Mitigation is the emergency phase — extraction, drying, demo of unsalvageable materials — usually the first 3–5 days. Restoration is the rebuild phase that comes after — drywall, paint, flooring, trim. Both are typically covered under the same insurance claim.
24/7 emergency dispatch across the Oklahoma City and Tulsa metros. Call now or request a free on-site inspection.