Water Damage
Burst Pipe Damage Recovery for Norman Homes
Burst pipe damage recovery in Norman starts with shutoff, photos, extraction, drying, and repairs. Use this homeowner plan before damage spreads.
Read article →Locally owned. Oklahoma City based. Built around what insurance adjusters and Oklahoma homeowners actually need.
Trustworthy Restoration is a locally owned restoration company headquartered at 4045 NW 64th St, Oklahoma City, OK 73116. We've handled water, fire, and mold restoration across the Oklahoma City and Tulsa metros since 2018, operating to IICRC standards (S500/S520) and billing insurance directly.
Restoration is a high-stress industry on a high-stress day. Homeowners call us at the worst moments — pipe failures at 2am, kitchen fires, mold discovered during a remodel — and the last thing they need is a national franchise routing the call to a corporate switchboard or a contractor who disappears once the deposit clears.
Reed Mitchell founded Trustworthy Restoration in 2018 on a simple commitment: locally owned, locally dispatched, standards-driven, with one project manager from emergency call to final reconstruction. The name says it: we built this company to be the trustworthy option in a market that sometimes isn't.
Our home base is Oklahoma City. We serve 27 cities across central and eastern Oklahoma — the OKC metro (Edmond, Norman, Moore, Yukon, Mustang, Midwest City, Del City, Choctaw, Nichols Hills, and surrounding), the Tulsa metro (Tulsa, Broken Arrow, Owasso, Bixby, Jenks, Sand Springs, Sapulpa, Glenpool, Claremore), plus Lawton and Shawnee.
Our crews train to and work under IICRC consensus standards — including S500 (Water Damage Restoration) and S520 (Mold Remediation). These are the references your insurance adjuster expects to see in a documented scope of work, and following them is what keeps your claim moving and your final settlement intact. For homeowner-friendly background, the EPA — A Brief Guide to Mold, Moisture and Your Home and EPA — Flood Cleanup & Indoor Air Quality resources are good plain-language references.
We bill all major homeowner's insurance carriers directly — Allstate, State Farm, USAA, Liberty Mutual, Farmers, Travelers, Progressive, Nationwide, American Family, and others. We provide Xactimate estimates, complete photo documentation, moisture logs, and any other documentation your adjuster needs.
No call centers, no franchises. Just a local crew.
Most Oklahoma homeowners' insurance policies require you to take reasonable steps to mitigate further damage. That's why we start mitigation immediately while you're still on the phone with your carrier — extracting standing water, tarping a roof, boarding up a window, getting drying equipment running. Carriers typically reimburse the cost of immediate mitigation, and most policies pre-approve a reasonable amount before an adjuster ever sees the loss.
Documentation matters more than the size of the loss. We capture moisture readings, thermal images, and photographic evidence of every affected area, log them daily, and provide them with the Xactimate estimate that your adjuster expects. When the contractor's documentation aligns with the adjuster's scope, supplements get approved faster and final payment lands sooner.
We bill insurance directly to all major carriers — Allstate, State Farm, USAA, Liberty Mutual, Farmers, Travelers, Progressive, Nationwide, American Family. Out-of-pocket on a covered loss is typically just your deductible. If your event isn't covered, we'll tell you up front and discuss self-pay options before any work begins.
External resources: IICRC S500 (Water Damage Restoration) · IICRC Standards Overview · EPA — Flood Cleanup & Indoor Air Quality.
Burst pipe damage recovery in Norman starts with shutoff, photos, extraction, drying, and repairs. Use this homeowner plan before damage spreads.
Read article →
The first 24 hours after water damage decide whether your Oklahoma City home dries clean or grows mold. Follow these emergency steps in order.
Read article →
A burst pipe in Oklahoma City can soak walls and floors fast. Use this homeowner plan to stop the source, document damage, dry the structure, and repair safely.
Read article →The IICRC consensus standards we operate to and the federal homeowner resources we point clients toward when an event hits.
24/7 emergency dispatch across the Oklahoma City and Tulsa metros. Call now or request a free on-site inspection.